HCL Services Ltd., a wholly owned subsidiary of HCL Infosystems Ltd. (India’s premier IT Services and Distribution Company), was felicitated as the “IT Service Provider of the Year” at the 2015 Frost & Sullivan India ICT Awards event, held in New Delhi. This prestigious award recognizes the achievements of HCL Services in delivering consistent service excellence and business performance in 2014. Mr. Biswanath Bhattacharya, Chief Executive, HCL Services and Mr. R Rengarajan Iyengar, Chief Delivery Officer, HCL Services, received the award from Mr. Joe Fristensky, Senior Partner and Head ICT Global, Frost & Sullivan and Mr. Ajay Bakshi, Senior Vice President – Business Transformation, Aegis Limited.
HCL Services has maintained pre-eminence in an intensely competitive and dynamic market through business agility and by enabling clients to develop new growth capabilities. A critical facet of the company’s success and ongoing growth is its ability to maintain and strengthen its relationships with clients and generate new business. HCL Services offers an integrated portfolio of IT Infrastructure Services including Infrastructure Consulting, Cloud Managed Services and Multivendor Support Services. The company’s proprietary Enterprise Management and Monitoring tool ‘Maestro’, combined with Cloud and Remote Resolution services, deliver business-impacting solutions in its key operating markets. The company is investing strategically in a range of emerging technologies that will enable client organizations improve business performance and resilience by integrating next generation IT services into their business model.
Speaking on the occasion, Mr. Biswanath Bhattacharya, Chief Executive, HCL Services Ltd. said, “We are extremely honored to receive this prestigious award. It acknowledges our focus on driving consistent service excellence in this dynamic industry. Such recognition motivates us further to continue creating new benchmarks in providing best-in-class services to our clients and helping them achieve their business goals in the most cost-effective and time-efficient manner.
Congratulating HCL Services, Mr. Benoy C S, Director and Head, ICT Practice, Frost & Sullivan said “Over the last twelve months, HCL Services has created sustainable competitive differentiation in the market by making significant enhancements in its portfolio and automation tools that have received high customer appreciation. With enhanced focus on BFSI, Manufacturing, Healthcare, and ITeS sectors, the company has added clients outside its existing base. Also they have created a strong network of technology partners and have co–developed innovative practices to align themselves with the rapid changes in industry standards and requirements.”
The 2015 Frost & Sullivan award recipients were judged on various parameters including Revenue & Market Share Growth, Product Portfolio Diversity, Key Achievements, Go-to-Market strategy, vertical and horizontal diversity, major customer acquisitions, efficacy of innovation process, product service and positioning. The process involved in-depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising prominent CIOs / CTOs from the industry evaluated the compiled data and incorporated the end-user perspectives. Frost & Sullivan then presented the Awards to companies that received the highest industry rank in each category.
About HCL Services
HCL Services Ltd. (a wholly owned subsidiary of HCL Infosystems – India’s premier technology company) offers a wide range of Services across the Enterprise and Consumer segments. We help clients to enhance business performance by leveraging deep domain knowledge, technology expertise and service delivery excellence. Our offerings span Technology Consulting, System Integration, Infrastructure & Enterprise Management, Cloud Computing, Mobility, Security, Multi-Vendor Technology Support and Office Automation. Our emergent technology-focused ‘Centres of Excellence’, and Research Labs along with strategic partnerships with key global technology OEMs, enable us to be your Technology Lifecycle Partner by consistently providing the choice of best-in-class products and the capability of world-class IT services & solutions. For more information, please visit us at http://hclservices.in/.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.
Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.
· The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including research, analysis, strategy, vision, innovation and implementation.
· The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.
For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics, and emerging economies.